Cookie Policy

Last updated: May 2026

This Cookie Policy explains how Serpentine Hospitality Ltd t/a The Old Inn, Mullion uses cookies and similar technologies on this website.

When we say “we”, “us”, or “our”, we mean Serpentine Hospitality Ltd t/a The Old Inn, Mullion, Cornwall, TR12 7HN.

This policy should be read alongside our Privacy Policy.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to help websites work properly, improve user experience, remember choices, and provide information to website owners about how their site is being used.

Cookies may be set by the website you are visiting, or by third-party services used on that website.

How we use cookies

We use cookies and similar technologies to:

Make the website work correctly
Remember your cookie preferences
Help protect the website from spam, security threats, and misuse
Improve website performance
Understand how visitors use the website, where consent has been given
Display embedded content, such as Google Maps, where used

Where cookies are strictly necessary for the website to function, they may be used without consent. Where cookies are not strictly necessary, such as analytics or certain third-party cookies, we will ask for your consent before using them.

Types of cookies we use

Necessary cookies

Necessary cookies are required for the website to work properly. These may be used for website security, cookie consent management, caching, and basic website functionality.

These cookies do not require consent because they are needed to provide the website and services you request.

Examples of services that may use necessary cookies include:

Complianz, to remember your cookie choices
Wordfence, to support website security
LiteSpeed Cache, to support website performance and caching
WordPress, to support core website functionality

Analytics cookies

Analytics cookies help us understand how visitors find and use the website. This may include information such as which pages are visited, how users move through the site, and whether the website is performing as expected.

We use Google Analytics 4 (GA4), installed via Google Tag Manager (GTM), for website analytics.

Analytics cookies are only used where you have given consent through the cookie banner.

Functional and experience cookies

Functional or experience cookies help improve how the website works and how visitors interact with certain features.

The website includes an embedded Google Map on the Contact page. Google Maps may set cookies or use similar technologies when the embedded map is loaded or interacted with.

Where required, these cookies will only be used with your consent.

Marketing cookies

At this time, we do not use advertising or remarketing cookies, such as Meta Pixel, Google Ads remarketing, or similar tools.

If we introduce marketing cookies in the future, we will update this Cookie Policy and request consent before those cookies are used.

Cookies and third-party services

Some cookies may be placed by third-party services used on our website. These providers may process data in accordance with their own privacy and cookie policies.

The third-party services connected with our website include:

Service	Purpose	Cookie category
Complianz	Cookie consent management	Necessary
WordPress	Website functionality	Necessary
Wordfence	Website security	Necessary
LiteSpeed Cache	Website performance and caching	Necessary
Google Tag Manager	Helps manage website tags and tracking scripts	Analytics, only where consent is given
Google Analytics 4	Website analytics and visitor measurement	Analytics, only where consent is given
Google Maps	Embedded map on the Contact page	Functional / experience, where consent is required
TableAgent	External table reservation provider	External booking service
Freetobook / Bloom	External accommodation booking provider	External booking service

TableAgent and Freetobook / Bloom are opened through external links. When you leave our website and use these external booking services, their own privacy and cookie policies will apply.

Managing your cookie preferences

You can manage your cookie preferences at any time through the cookie banner or cookie settings tool on our website.

You can:

Accept all cookies
Reject non-essential cookies
Choose which categories of cookies you allow
Change or withdraw your consent later

Complianz is used to manage cookie consent on this website. Consent is requested separately by category, such as analytics or marketing, where relevant.

You can also control or delete cookies through your browser settings. Please note that blocking some cookies may affect how the website works.